Do you need an "IT Guy" but can't afford it? Do you need the security of having someone on hand but don't want a full time employee? We can save you thousands by providing you a support contract which guarantees you response times of as little as half an hour (depending on location).

Our IT Support contracts cover everything you need to keep your business online:

• Desktop Support
  • Microsoft Windows from Windows 95 to Windows Vista
  • Microsoft Office from Office 95 to Office 2007
• Server Support
  • Windows NT 4, 2000, 2003, 2008
  • Exchange 2000, 2003, 2008
• Networking & Infrastructure Support
  • Full network knowledge & qualifications to degree level
• VPN Solutions
  • Cisco Solutions available
  • Netgear Solutions available

Profile of Support Contract for IFP Ltd 

IFP required full technical support, with a 24/7 pro-active monitoring and support contract. We discussed at length the details of everything that they would need, effectively taking on board the role of a full time employee for them at a fraction of the cost. The support contract we offer guarantees rapid response, handling all their server software and hardware upgrades, updates and any potential problems.

We confirmed the contracts and assisted IFP with setting up a resilient, reliable and powerful platform for their website to operate on; teaming up with eDBA we also now provide 24/7 Oracle maintenance and support - effectively saving IFP the cost of hiring a full time DBA too.

We have managed to take on board much of the technical strain for IFP, allowing them to concentrate full time on purely developing their website to meet their customer needs more and more every day.

We provide a wide range of services to IFP, as are listed below:

• Co-location and IP Transit in TelecityGroup Sovereign House, Docklands, London
  
• DNS Management services
  
• SPAM Filtering services, also providing a mail platform for their clients
  
• Voice over IP Services & management
  
• 24/7 Pro-active monitoring & support
  
• A range of broadband ADSL lines
  
• Full backup and DR solutions
  

We seek to offer assistance and guidance at every stage, Internet French Property were no exception and this has enabled us build a strong, professional relationship with their employees. We look forward to helping with any further expansion in the future.